miniAtlas Support Center

Get help with miniAtlas and learn how to make the most of your geography learning experience.

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Getting Started

New to miniAtlas? Learn the basics and get started on your geography journey.

View FAQ
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Technical Support

Having technical issues? Find solutions to common problems and troubleshooting tips.

Get Help

System Requirements

iOS Version

iOS 18.5 or later

Devices

iPhone & iPad

Storage

50 MB available space

Internet

Not required (works offline)

Frequently Asked Questions

How do I reset my quiz progress? +
You can reset your quiz progress by going to Settings within the app and selecting "Reset Quiz Score" or "Reset Challenge Score" under the SCORES section. Please note that resetting scores cannot be undone.
Can I use the app without an internet connection? +
Yes! miniAtlas is designed to work completely offline. All content is stored locally on your device, so you can enjoy it anywhere, anytime.
How do difficulty levels work? +
miniAtlas offers multiple difficulty levels that you can adjust in Settings. Easy mode includes more well-known content and simpler questions, while Hard mode includes challenging questions about lesser-known topics.
Is my data private and secure? +
Absolutely! miniAtlas doesn't collect any personal information. All your progress, scores, and preferences are stored locally on your device and never shared. See the Privacy Policy for complete details.
Can I suggest new features? +
We'd love to hear your suggestions! You can contact us through the form below or leave feedback on the App Store. This helps us prioritize the most requested features for future updates.
The app is crashing or not working properly. What should I do? +
First, try restarting the app and your device. Make sure you have the latest version installed from the App Store. If problems persist, try clearing storage space on your device. If you're still experiencing issues, please contact us with details about your device model and iOS version.
What languages does miniAtlas support? +
miniAtlas currently supports English, Danish, German, Spanish, and French. You can change the language in the app's settings. We're working on adding more languages in future updates.
How often is new content added? +
We regularly update miniAtlas with new questions, features, and improvements. App Store updates typically happen every few months. Enable automatic updates to always have the latest version.

Still Need Help?

Can't find the answer you're looking for? We're here to help! Choose the best way to reach us:

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App Store Reviews

Leave a review on the App Store and we'll respond to help resolve any issues.

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Report a Bug

Found a bug or technical issue? Describe the problem and we'll investigate.

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Feature Requests

Have an idea for a new feature? We'd love to hear your suggestions.

Contact Support

When contacting us, please include your device model, iOS version, and a detailed description of your issue or suggestion.

Open Contact Form

Response time: 2-3 business days